Sending money – 9 things to know

When sending money, you’ll want a cheap, fast and above all safe service that you can rely on no matter where you’re sending to – whether it’s from Morocco or Mauritius. But choosing the company that’s right for you can be tricky. Here’s a run-down of some important questions you should ask yourself to make it a bit easier!

1. Can I trust them?

The number one thing you need is a partner that you can trust, so you know your payments are going to be secure. Always check that your money transfer company is FCA regulated. You can find this out by looking for a logo or copy on their site.

2. Where can I send money to?

You need to be able to transfer funds without any border restrictions so that your money can arrive quickly and without any expensive charges.

With the largest digital network of over 80+ countries, you can be sure ZRemit can send money to wherever you need it to be.

3. What happens if my transfer fails?

If a transfer fails, you should be notified right away and rest easy knowing that your money is still secure. Should any problems arise, you want to be safe in the knowledge that all funds have a 100% money-back guarantee – which ZRemit happily offers.

4. How can I keep track of my transfers?

The last thing you want to do is to constantly check the status of your transfers and call your loved ones to make sure it’s been received. Let ZRemit take the worry out of sending with our notification system for complete visibility. At every stage of the transaction, we make sure you’re informed to let you know exactly where your money is.

5. Will I get the best rates?

When shopping around, it’s easy to be tempted by the best rates on the market, but beware of hidden fees and extra charges some companies might hit you with.

ZRemit uses the latest tech to simplify the process so we can reduce our rates from an average of around 3 % to just 0.5%, saving you money! We’re proud to be transparent – offering you the best rates up front, with no hidden costs.

6. How quickly will my transfers arrive?

Always make sure you check for the delivery times offered for transfers.

Transfer times vary – many other providers settle transfers in about 3-5 days. We think that’s too long. We guarantee 24h delivery.

7. Do they offer great customer service?

Happy customers make a happy business. If you need to chat with someone about any questions you might have, don’t you want a quick and friendly response?

We know we do. That’s why we have more than a million happy customers. 92% of our reviewers voted us 4 stars or above out of 5. Plus you can find us on Facebook and Twitter– so we’re always around if you need help.

8. I don’t have time to stand in a queue to send money. Can I send money from anywhere?

In today’s busy world, your money transfer service should enable you to send money on the go. Time is money, and we don’t want you to be wasting it.

Skip the queues – ZRemit makes it incredibly easy to send money when you need to either via our app, Facebook messenger integration or by simply sending to your loved one’s phone number if you don’t have immediate access to their bank details.

9. What additional fees will I be charged?

Sometimes companies charge you hidden fees by sneaking them into the cost with exchange rates, as hefty margins are built into these rates.

Here at ZRemit we’re proud to say we don’t charge any hidden fees. We’ll always be upfront and honest with you.

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